Q1: What is the life time of vending machine?
A : Minimum 10 years, and you can expect more than 20 years.
Q2: What is the brand of the compressor used in refrigerated vending machine.
A : We using Embraco,imported from Brazil.
Q3: What is the cash payment system (coin changer & bill acceptor) ?
A : XY Vending adopt interation MDB DEX standard design,Can accept any kind of intemnationalgeneral standard design.
We adopt ITL,iCT,Coinco bill acceptor by default. For coin changer, We using NRl,MEI,ICT,SUZOhapp,For card reader, We use Nayax,PAX,Ingenico,Verione etc.
Q4: What's your gurantee term?
A : We provide 12 month gurantee on our products. After service:Operation instruction +Frequent.ly question solving+ One by one teaching.
Q5: Can l get parts supply from you?
A : Firstly, when you buy machines in full container from us, some free spare parts will cometogether with the machines.Secondly,you can always get parts from us with very reasonableprices, and normally the shipment will be effected by courier service within 3 days after receivingyour payment, but it will takes longer time if the spare parts you wanted are not in stock.
Q6: Do you have cloud system to monitor sales data etc?
A : Yes, We have own cloud system, You can check the sales status at any time.
Q7: What's your shipping method?
A :Usually we ship by sea as it's the most cost-effective way.