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1. Are you the original factory of HQD?
We guarantee 100% genuine products produced by the HQD factory, and you can scan the anti-counterfeiting code after receiving the goods.
2. How long will the shipping time take?
This depends on the specific destination country and market. We have cooperative freight companies that can provide freight services.
3. What is the after-sales service like?
Any quality problems within the shelf life (one year), a new product will be issued free of charge in the next order.
4. Can I get the goods immediately after placing the order?
You can place an order based on the products we have in stock, but if there is no stock, it is generally necessary to arrange production. The factory guarantees the products with the latest production date.
Hqd was established in 2015, and has been committed to provide customers the best vape experience by high standard products and attentive service. We focus on research and development. When the comma kit, the first pod system kit with digital screen, comes out to the world. Hqd quickly become a well-known brand.
Hqd not only concentrates on design and quality, but also put continuous effort into establishing close and stable relationships with its domestic and oversea distributors.
Hqd listens to customers′ requirements and strives to bring customers the most advanced products and excellent services, making our products more innovative, intelligent and scientific.
We are, the top vape factory in China specilize in Disposable vape pen production, we have became the No. 1 brand in Russia, and top brands in USA, austrialia
Mission:
For the user: The intentions of services to customers, so that human life colorful.
Staff: To create space for development to enhance the value of staff, improve the quality of life.
For the community: To promote the healthy development and serve the community the progress of civilization.
Business philosophy:
Integrity! Realistic! Innovation! Efficient! Responsibility!
Moral principle:
Rather lose money, never lose credibility; Clear vain man, honest work;
Work better, others in good faith and pragmatic; Business regardless of size, should be treated equally;
Corporate style:
Serious, responsible, strict, active and efficient
Serious: Excellence, inquisitive
It is responsible for: The courage to take responsibility for in the end
Strict: Strict management, grueling. Self-discipline, strict law person, strictly in work processes, strict reward and punishment.
Active: Active accept the task, take the initiative to assume responsibility, take the initiative to identify problems, take the initiative to improve and perfect.
Efficient: Clear work plans, rapid response. Done something today, tomorrow leave space
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